Shipping & Returns
All orders are usually processed and shipped within 1-2 business days.
All items are shipped by either United States Postal Service (USPS) or UPS. The following shipping table applies to shipments within the United States.
Up to $100.00
Orders are typically shipped the following business day. You will be notified by e-mail if the item is not available to ship within 2-3 days.
Shipping to Alaska, Puerto Rico and Hawaii
There is no additional shipping charge to Alaska, Puerto Rico or Hawaii. However, we do not offer express shipping to these regions.
We are happy to offer shipping to
Our Refund Policy
At Alexander Rheese, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products.
Please contact us within 30 days of receiving your order to obtain a return authorization number. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We will not accept any returns without a return authorization number. Once a return is authorized, we will refund your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. We must receive the return within 30 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.Once an RMA number has been received, please ship the item(s) by mail to:
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 114 E Prospect Ave, Danville CA 94526.